Retail Food Group

Retail Food Group Limited is the intellectual property owner and manager of the successful Donut King, Michel’s Patisserie, Brumby’s Bakeries, bb’s cafe, Esquires Coffee Houses, The Coffee Guy and Crust Gourmet Pizza franchise systems.

The company is renowned for its franchise systems, franchising expertise and systems management together with the success of its well known brands throughout the retail food industry.

Retail Food Group (RFG) Logo

Click individual logo for full profile of franchise opportunity

and franchises for sale

SCROLL DOWN FOR RECENT NEWS ITEMS

Donut King Logo
Click here for more information about this opportunity

 

Michel's Patisserie Logo
Click here for more information about this opportunity

 

Brumby's Bakery Logo (Baked Today)
Click here for more information about this opportunity

 

bb's cafe logo
Click here for more information about this opportunity

 

Click here for more information about this opportunity

 

Click here for more information about this opportunity

 

Retail Food Group News

 

2014

pizza capers logo

Pizza Capers News

Queensland born and bred gourmet pizza makers Pizza Capers have signed on as a major sponsor for the Queensland Rugby Union. Pizza Capers is now Official Partner of Queensland Rugby Union and the St George Queensland Reds and Major Partner of their grassroots program, Rookies2Reds.

Pizza Capers Managing Director Peter Jones said the Company was excited to support a growing sport with roots in Queensland, which he says is Pizza Capers homeland.

“Rugby is a growing sport across Australia, and with the strength in their business model, Queensland Rugby Union has built the Queensland Reds into a successful club with a huge loyal following,” said Mr Jones.

Click here for information about becoming a Pizza Capers Franchisee

donut king

Donut King News

The craze of food ‘mash ups’ has taken the retail food industry by storm, and from ice cream-crepe combinations to pizza-cheeseburger hybrids it looks like they are here to stay.

Donut King is the latest major Australian retailer to be inspired by this ‘mash ups’ craze, launching the ‘DK Croissant’; a product made from croissant style pastry and formed into the shape of a donut.

Donut King Managing Director Nicholas Brill said after experiencing high consumer interest, the donut specialists decided to develop their own version of the hybrid treat.

Click here for information about becoming a Donut King Franchisee

Please click here to read the full article

michels

Michel's Patisserie News

Michel’s Patisserie, one of Australia’s largest coffee and patisserie franchise specialists, has partnered with TAFE Queensland in a bid to set a new standard for coffee excellence in Australia.

The coffee retailer is undertaking a national training review in order to elevate its entire Barista team to a whole new standard of excellence, a move Michel’s believes will cement its position as a leader in the retail coffee market.

Baristas across the country will complete new updated theory competencies online, while enhanced practical units will be assessed in store by one of the 18 qualified Barista Trainers on the Michel’s training team. 

Michel’s Patisseries Barista Trainers have also had their qualifications updated and each is now equipped with a Certificate IV in Training and Assessment to ensure they are capable of training Franchisees and Baristas to the new standards of the coffee excellence program.

Click here for information about becoming a Michel's Patisserie Franchisee

Please click here to read the full article

crust pizza logo

Crust Gourmet Pizza News

Gold Coast based Crust Gourmet Pizza Bar has signed on as a key sponsor of the city’s premier AFL team, the Gold Coast SUNS.

The sponsorship will see the Crust Gourmet Pizza Bar logo on the players match day apparel and a number of activations at Metricon Stadium including the sale of Crust’s gourmet pizzas within the precinct.

With a network of over 140 outlets, Crust is known across the country for its use of premium ingredients to create premium handcrafted gourmet pizzas with unique flavour combinations.

Crust Gourmet Pizza Bar Managing Director Michael Rose said the sponsorship would allow Crust to gain national exposure while supporting its home team.

Click here for information about becomining a Crust Gourmet Pizza Franchisee

Please click here to read the full article

Brumby's Bakery Logo

Brumby's News

Brumby’s Bakery is starting a new era of baking and is looking to recruit Franchisees to open new look Brumby’s Evolution stores across the country. After starting as one of Australia’s first franchises in 1975, the bakery franchise has risen to its current position as one of the leading names in baked goods. With a growing demand from consumers for healthy, clean eating alternatives, Brumby’s is well placed to enter what they are calling a new era of baking.

Clean eating is a trend growing in popularity among ‘foodies’ and families alike, along with a move into the mainstream for ‘ancient grains’ like chai seeds and quinoa as reported by Innova Market Insights in January 2014, with lifts in the focus on wholegrains and other health benefits in breads reported this month.

Brumby’s is well placed to leverage these changing food trends through their Evolution outlets; the first of which opened in Brisbane in December 2013. This ‘store of the future’ makes it clear how Brumby’s will remain relevant to consumers throughout the coming decades with a new logo, colour palette, store design, menu and product range.

Click here for information about becoming a Brumby's Bakery Franchisee

2013

The Coffee Guy’s Leading Lady


Last month Desiree de Gruchy took a risk, becoming the very first The Coffee Guy franchisee in Australia and putting the first mobile coffee van on the ground to service the Yatala area. One month on, and Desiree has customers lining up for her coffee.


The Coffee Guy Operation Manager Jo Mansfield said that after just one month, Desiree and her new business venture are doing well.


“Desiree has started up superbly well; we served 97 coffees on the seventh day of her launch and sales are steadily increasing each week,” said Jo.


“Within a fortnight Desiree had already built a loyal following of over 25 customers, who await her visit each day.”


The Coffee Guy Franchisee Desiree de Gruchy said that she loves her new lifestyle as a franchise owner.


“Since launching The Coffee Guy mobile coffee van I’m earning more than I expected and my working day begins at 6:15am and ends at 11:45am – I’ve cleaned the van and equipment and am ready to enjoy life by 1pm every day,” said Desiree.


“The support I have received for the launch of the van has been fantastic, watching and learning how to attract and retain customers has been extremely helpful.”


Recently acquired by Retail Food Group (“RFG”) The Coffee Guy was founded in 2006 in New Zealand and is now the largest mobile coffee franchise in that country, running over 50 mobile coffee vans, two drive thrus and one stand-alone kiosk.

Click here for more information about Franchising Opportunities

Retail Food Group (RFG) Logo

 

Wow talk about Super Woman!

 

Keryn Leighton never dreamt as a graduate with a Bachelor of Commerce from the University of Hobart, that a move to the mainland would take her to downtown Lithgow and the beginnings of what has been a ride to retail success with Retail Food Group (RFG).


Following the initial purchase in 1999 of Donut King Lithgow, she has gone on to own and operate a bb’s cafe, 2 Michel’s Patisserie stores and most recently Keryn was offered the opportunity to convert her bb’s cafe Tweed City to an Esquires Coffee Houses Franchise” Keryn answered “After 9 years of operating bb’s cafe, rebranding was a good option for me.  Since the conversion, I have found within the Esquires system a previously untapped revenue stream in the form of a comprehensive and consumer relevant cold beverage menu. We also serve an extensive range of hot beverages using Fair-trade organic coffee and great quality menu options, plus we offer free WiFi and comfy couches.”

 

A typical day for this super woman will include an early rise at 6am – first the school drop off for her 2 children and then business day will begin.  Keryn explained, ”I run my own accountancy company from home but I’m in daily contact with my  management team and approximately  50 staff, I work in the stores as needed and pride myself on being available to my staff at all times.  The transition from bb’s cafe to Esquires was seamless, the ongoing support from RFG was fabulous and I have closely monitored the feedback from my loyal customers. This was the first Esquires outlet in Australia and RFG are very proactive in assisting me with solutions as soon as any issues have cropped up. I’m very happy to report that feedback has been  positive and sales are up!"

 

Becoming a multi store owner in the food retail business has certainly changed my life. If there was any advice that I could offer to prospective franchisees it is this, look for a company that has experience, one that can offer ongoing training and support but also gives you options for your future. I started with one Donut King 12 years ago and have since gone on to own 4 successful RFG businesses, the benefit of which has been that all of those businesses are operated under the one RFG banner. The future is looking bright for Keryn and her husband Gary; their Michel’s Patisserie outlet in Orange opened last year and Keryn is actively on the lookout for yet another RFG outlet.

Esquires Coffee Houses is Retail Food Group (RFG) newest addition to their 1150 strong franchise family, RFG has purchased the system for the territories of New Zealand (where there are 47 Esquires outlets) and Australia where it is beginning to be rolled out. RFG is Australia’s largest multi food brand franchisor with over 1150 outlets including Donut King, Brumbys Bakery, Michel’s Patisserie, bb’s cafe and Big Dads Pies brands.

 

Convenient Coffee on Offer for Bundy


‘Convenience’ is the latest trend for retailers and drive thru cafés are serving up coffee that hits the spot with consumers. The drive thru coffee industry is taking off across Australia, and Esquires Coffee is giving Bundaberg’s business savvy residents the chance to get their serve of the action.


Esquires National Sales and Leasing Coordination Manager, Faith Manning said that the business model and franchise offering provides a massive opportunity to a potential franchisees and that she is seeking a motivated Bundaberg local for the business opportunity.


“Drive thru coffee is the new black! A handful of independents and chains are already seeing the success of offering such a convenient ordering and pick up method,” said Ms Manning.


“Coffee is a high gross profit margin product, and now is the time to get involved in this industry – while there is high consumer demand but still limited supply.”


Ms Manning said that the new Esquires drive thru and café will provide a relaxing funky café environment with comfy seating, cool music, magazines and daily newspapers.


The café will also incorporate in built iPads and free wifi for customers; we can also include a playground to keep the little ones amused while Mum and Dad relax.


Customer can experience Esquires unique proposition; the brand uses organic Fairtrade coffee and the store fit out will be individually designed using recycled timber and products, as well as coffee artefacts and memorabilia.


The menu consists of more than just coffee, it is also set to include savoury foods, sweet treats, tea and cold beverages including milkshakes, frappes, smoothies, iced teas and freshly squeezed juices.
Esquires also offer freshly baked muffins and made in store gourmet breads with several ‘better for you’ options.


Ms Manning said that the strength of support offered by RFG would appeal to many people looking for a change in career, and that for the right candidate, additional financial support may be on the table.
“With the support of RFG and the proven business model, systems and procedures behind Esquires, I truly believe that this is a great opportunity for a local to make their mark,” said Ms Manning.


“No experience is necessary with full training provided and ongoing operations and marketing support from Australasia’s largest multi-food franchise operator.


“This is a prime opportunity to get in on the ground floor in the hugely growing category of drive thru coffee.”

 Click here for more information about Franchising Opportunities

Augmented Reality Totes Amazeballs!


Donuts are the latest product to venture into the Augmented Reality (AR) sphere with the launch of Donut King’s Amazeballs Tattoos featuring AR technology.


Kicking off the launch of Donut King’s new Amazeballs products – warm filled donut balls with an option of decadent choc orange or apple cinnamon filling – the AR technology has been used to put an innovative twist on traditional engagement with customers.


Upon purchase of the new Amazeballs product at any Donut King outlet in Australia customers will receive a temporary tattoo which, when scanned with a QR code reader, will enable them to play a fun AR donut game.


Retail Food Group’s (RFG) internal digital innovations team developed the AR Amazeballs idea which was then brought to life by Sydney based digital agency Gruden said Brent Lupton, RFG Digital Innovations Marketing Manager.


“Donut King is about having fun and treating yourself! Augmented Reality was the perfect fit to bring a quirky element of fun to the new Amazeballs product while also tapping into digital innovations to interact with customers,” Mr Lupton said.


“We worked closely with the Donut King marketing team to develop the app which can be downloaded by customer via the tattoo QR code. Then the fun begins, with customers able to play the game by hovering over the tattoo.


“It’s then up to the player to shoot an Amazeball from a slingshot at donut and character targets to score points.

"In addition to in-game fun, players can also share their experience and top score with friends via social media and watch the Amazeballs television commercial.”


To check out the AR Application visit http://www.donutking.com.au

The Amazeballs are available for purchase from all Donut King outlets across Australia for $1.70 each or in a pack of 4 for $5.00.

Click here for more information about Franchising Opportunities

 

RFG’s Expert Baristas Battle It Out To Be Crème Of The Cup


More than 210 specialist Baristas from Australia’s largest multi‐food franchise operator, Retail Food Group (“RFG”), will go head‐to‐head in this year’s Espresso Perfecto Championships to see who will be crowned Australia’s best Barista.


The Espresso Perfecto Championship sees baristas from Retail Food Group’s top coffee brands across Australia and New Zealand compete for the Championship title.


With RFG roasting more than 1.2 million kilograms of coffee each year and thousands of qualified Baristas crafting the perfect coffee every day of the year, it makes the Espresso Perfecto Championships one of Australia’s largest coffee competitions.


Individuals and teams from RFG’s coffee brands Michel’s Patisserie, Donut King, bb’s café and Esquires Coffee will participant in local heats during July with the top regional finalists representing their stores at the Espresso Perfect Championship National Final in September.


A total of 221 Baristas from across Australia and New Zealand are registered to compete in the July heats, where they will each have to make three espressos, three cappuccinos, three lattes and three ‘creative coffees’ in just ten minutes.


RFG Director of Franchise and Espresso Perfect Championships Director, Gary Alford, said each team and individual will be judged against strict criteria.


“The baristas will be judged on their speed and accuracy, the quality of the beverages they serve and the look and appeal of each drink,” Gary said.


“We are excited to have more than 210 individuals and teams involved in this year’s event.


Many of the entrants are competing in their first Espresso Perfecto Championships so it’s exciting to see so many talented Baristas among our coffee brands.


“The ultimate winner from this competition will be our customers who will continue to receive an improved coffee experience from our brands.”

Heats are held across the country, then the top three baristas from each heat move onto the State Finals. The best barista from each state is then chosen to compete at the National Final, held in September at Retail Food Group’s International Conference on the Gold Coast.


The glory of being named the best barista in Australia and New Zealand isn’t the only thing up for grabs, with the winner also set to receive the choice of a trip for two to Brazil or $10,000 cash.


Retail Food Group (RFG) is Australia’s largest multi‐food franchise operator. With more than 105 million customer visits a year RFG owns the Donut King, Brumby’s Bakery, Michel’s Patisserie, bb’s café, Esquires, The Coffee Guy, Pizza Capers Gourmet Kitchen and Crust Gourmet Pizza franchise systems. In addition, the Company roasts more than 1.2m kilograms of coffee annually through the Evolution Coffee Roasters Group, Caffe Coffee and Barista’s Choice coffee brands.

 

 

Digital and social innovation puts RFG in command

Australia’s largest multi-food franchise operator, Retail Food Group (“RFG”), has established a Social Media Command Centre and in-house Digital Team to drive online growth of its Brand Systems.

Investing in the digital and social platforms will enable RFG to deliver best-practice digital initiatives to each of its Brand Systems while also connecting with the increasing number of social media fans.

RFG Digital Innovations Marketing Manager, Brent Lupton, said the Company’s investment in the digital space was part of its strategy to modernise its Brand System’s and ensure relevance in today’s increasingly technology-driven world.

“Today’s consumers are more technology-minded than ever before and online, particularly social media, is often the first place they’ll go to connect with a brand,” Brent said.

“As Australia’s largest multi-food franchise operator it’s important for RFG have a comprehensive digital offering to ensure we maximise the huge potential this platform offers businesses in today’s consumer-driven world.

“By developing a sophisticated in-house Digital Team, each of our Brand Systems can now more effectively include digital elements to their campaigns and fast-track delivery to market.”

In addition to a full-service digital team, RFG has also established a seven day Social Media Command Centre to connect with customers in the online world.

“RFG currently has seven brands which use social media to interact with more than 375,000 fans daily,” Brent said.

“We recognised the huge role convenience plays in consumers’ lives and we need to meet that demand head-on. If a customer has a concern or question we want them to be able to speak to us directly in their time in an environment they love.”

“Our Social Media Command Centre is online from 9am – 10pm seven days a week to connect with customers and proactively keep up-to-date with online discussion about our brands.”

Retail Food Group (RFG) is Australia’s largest multi‐food franchise operator. With more than 105 million customer visits a year RFG owns the Donut King, Brumby’s Bakery, Michel’s Patisserie, bb’s café, Esquires, The Coffee Guy, Pizza Capers Gourmet Kitchen and Crust Gourmet Pizza franchise systems. In addition, the Company roasts more than 1.2m kilograms of coffee annually through the Evolution Coffee Roasters Group, Caffe Coffee and Barista’s Choice coffee brands.

 

Pizza Capers new menu delivers on value

Value is the key ingredient on the new Pizza Capers menu, with the gourmet pizza makers today launching a ‘Traditional Range’ as part of a new menu in a move to appeal to a wider range of Australians.

The new menu is one of the biggest changes in Pizza Capers 17 year history with over half of the items on the menu brand new additions.

The new menu is made up of four pizza categories including a new value-focused Traditional Gourmet range which Pizza Capers Managing Director Chris Churchmichael says provides a new layer of value and accessibility for customers.

Mr Churchmichael said the Traditional Range features five gourmet pizzas priced at $12.95, including the Hawaiian, Capricciosa, Margherita, BBQ Chicken and Aussie.

“Pizza Capers is well known for our award winning quality, premium ingredients, gourmet flavours and generosity of toppings, and now our menu delivers even better value for customers,” said Mr Churchmichael.

“For Pizza Capers, a value-for-money pizza is more than just price – it’s about delivery on the promise of quality, taste, generosity and service.

“Through the new Traditional Gourmet range we have improved our value offering, making gourmet pizza a more accessible choice for a wider range of customers.

“People looking for an award winning pizza experience that provides premium taste and an abundance of toppings can now get mouth-watering gourmet pizzas like the Capricciosa, Margherita or BBQ Chicken for $12.95.”

Rounding out the four new pizza categories is the Artisan Handcrafted range of single serve pizzas, the Capers Collection of new and classic Pizza Capers flavour combinations and the top of the range Black Label category. The menu also sees the introduction of Ribs and Chicken Wings, new bread and salad options and the premium ice cream flavours of The Little Ice Cream Shoppe. 

Mr Churchmichael is confident that the changes will encourage new customers to try Pizza Capers.

“With our new pizza categories and array of new sides there is now something for everyone at Pizza Capers, from the generous value of our simple classics to the top of the range premium experience,” he said.

“We invite all Australians to head to their nearest Pizza Capers store or visit pizzacapers.com.au to order online – we know they will be impressed.”

Fair Trade: Australia’s Ethically Sourced Coffee

A group of Australian coffee shops are hoping to change the world, one cup of coffee at a time. Esquires Coffee is proud to serve up Fair Trade organic coffee, and is celebrating Fair Trade Month in May to raise awareness of and celebrate the Fair Trade movement.

Esquires Coffee representative  Khim Puseman said Esquires Coffee believes in giving Australians the right to choose an ethically sourced cup of coffee.

“Across our stores we actively support the principles of Fair Trade, and by doing so give our communities peace of mind that when they purchase a coffee from us, they can rest assured the money they spend is going to the farmers who grow the coffee,” said Khim.

The Fair Trade movement is proving to be popular amongst consumers, with Esquires Coffee looking to expand across Australia as demand for Fair Trade products grows.

“Since opening the first Esquires store in Australia last year we have built a loyal following and plan to open several more stores this year.”

“We are sure that this growth will continue as more and more people become aware of the Fair Trade movement and actively seek out products that have been ethically and fairly sourced.”

Esquires Coffee is holding Fair Trade Month celebrations throughout May to raise awareness of the Fair Trade movement in their local areas. To find out more visit facebook.com/EsquiresCoffeeAU.

About Fair Trade

The Fair Trade Association of Australia and New Zealand describes Fair Trade as a movement that is in response to a failure by the market and trade systems to give fair wages, access and environmental standards to farmers. Fair Trade is about making sure that there is equality and justice throughout every stage of the supply chain from producer to consumer.

Retailers across Australia are able to sell Fair Trade certified products like tea, coffee and chocolate to give consumers the chance to choose products that they know have been sourced fairly and sustainably.

The goal of the Fair Trade movement is to eliminate the exploitation of underprivileged producers from unstable economies and to minimise the destruction of environments. The movement commits to providing safe and fair working conditions for farmers, and ensures that they are paid fairly for their produce.

Fair Trade fortnight is celebrated by the Fair Trade Association in Australia and New Zealand from 4-19 May 2013. World Fair Trade Day is held on Saturday 11 May 2013.

 

Brumby's Bakery Logo

Brumby’s Bakers Attend Innovation Training

What will be the next best thing since sliced bread? The proverbial sliced bread is an innovation that has stood the test of time, but in coming months Brumby’s bakers, franchisees and managers across Australia will meet to discuss the future of baking and bread.

Brumby’s Product Development Team is touring Australia to meet with Brumby’s team members to workshop the latest innovations in baking techniques, current consumer trends and the science behind the latest bread recipes.

Throughout April and May Brumby’s bakers from Melbourne, Perth, Adelaide, Darwin, Mackay, Townsville, Cairns, Gold Coast and Brisbane will take part in an innovation and food science training session.

Brumby’s Bakery Managing Director Steve Pagett said that it was important for all bakers to realise the importance of continuing to improve the entire baking process.

“While a lot of people might not notice the changes, even staples like bread have to evolve to suit changing consumer trends and tastes,” said Steve.

“We’re taking our innovation and food science training across the country to ensure our bakers stay ahead of the game and are providing the best possible customer experience.

“Upskilling and training is important to Brumby’s and we are excited to be bringing this training program and innovation workshop to our bakers across the country.”

Local bakers will also be entering into a bake off at the training, with each store asked to submit a nominated bread product and cheddar mite scroll for judging. The loaves and scrolls are then scored against the strict Brumby’s criteria, and a local winner is announced.

Scores from across Australia will be collected over the year and a national winner will be announced at Retail Food Group’s International Conference on the Gold Coast this September.

 

Win a Cleaner for a Year!

Whether you are a perfectionist or a procrastinator when it comes to cleaning your home, bb’s Café are giving you the chance to win a dream prize: a cleaner for a year!

One lucky Australian will be treated to fortnightly visits from a cleaner for one year as a part of bb’s latest competition designed to give their customers more ‘you’ time. As a bonus, there will also be one $100 cleaning voucher up for grabs at each store. The competition kicks off today, Monday 6 May, in bb’s Cafés across the country.

bb’s Café Chief Franchise Systems Officer Denis Roche said that the amazing prize is something that anyone would be ecstatic to win.

“We are really excited to see how customers will react to this prize being on offer, it’s the perfect prize for anyone to win!” said Mr Roche.

“Being a local café, customers often come to us to take a break out of their busy schedules to relax and catch up with family and friends, and cleaning is one of things that eats into everyone’s free time.

“We wanted to give our customers back some time for the more enjoyable things in life and giving away a year’s worth of cleaning and dozens of cleaning vouchers across the country is the perfect way to do that.”

Thirty bb’s cafés across Australia are taking part in the competition which is open from today until 30 June with winners announced in early July. Full competition details and entry forms are available in store.

 

Digital and social innovation puts RFG in command

                                                                                                                                                             

Australia’s largest multi-food franchise operator, Retail Food Group (“RFG”), has established a Social Media Command Centre and in-house Digital Team to drive online growth of its Brand Systems.

Investing in the digital and social platforms will enable RFG to deliver best-practice digital initiatives to each of its Brand Systems while also connecting with the increasing number of social media fans.

RFG Digital Innovations Marketing Manager, Brent Lupton, said the Company’s investment in the digital space was part of its strategy to modernise its Brand System’s and ensure relevance in today’s increasingly technology-driven world.

“Today’s consumers are more technology-minded than ever before and online, particularly social media, is often the first place they’ll go to connect with a brand,” Brent said.

“As Australia’s largest multi-food franchise operator it’s important for RFG have a comprehensive digital offering to ensure we maximise the huge potential this platform offers businesses in today’s consumer-driven world.

“By developing a sophisticated in-house Digital Team, each of our Brand Systems can now more effectively include digital elements to their campaigns and fast-track delivery to market.”

In addition to a full-service digital team, RFG has also established a seven day Social Media Command Centre to connect with customers in the online world.

“RFG currently has seven brands which use social media to interact with more than 375,000 fans daily,” Brent said.

“We recognised the huge role convenience plays in consumers’ lives and we need to meet that demand head-on. If a customer has a concern or question we want them to be able to speak to us directly in their time in an environment they love.”

“Our Social Media Command Centre is online from 9am – 10pm seven days a week to connect with customers and proactively keep up-to-date with online discussion about our brands.”

Retail Food Group (RFG) is Australia’s largest multi‐food franchise operator. With more than 105 million customer visits a year RFG owns the Donut King, Brumby’s Bakery, Michel’s Patisserie, bb’s café, Esquires, The Coffee Guy, Pizza Capers Gourmet Kitchen and Crust Gourmet Pizza franchise systems. In addition, the Company roasts more than 1.2m kilograms of coffee annually through the Evolution Coffee Roasters Group, Caffe Coffee and Barista’s Choice coffee brands.

Click here for more information about Franchising Opportunities with the Retail Food Group

 

Pizza Capers new menu delivers on value

Value is the key ingredient on the new Pizza Capers menu, with the gourmet pizza makers today launching a ‘Traditional Range’ as part of a new menu in a move to appeal to a wider range of Australians.

The new menu is one of the biggest changes in Pizza Capers 17 year history with over half of the items on the menu brand new additions.

The new menu is made up of four pizza categories including a new value-focused Traditional Gourmet range which Pizza Capers Managing Director Chris Churchmichael says provides a new layer of value and accessibility for customers.

Mr Churchmichael said the Traditional Range features five gourmet pizzas priced at $12.95, including the Hawaiian, Capricciosa, Margherita, BBQ Chicken and Aussie.

“Pizza Capers is well known for our award winning quality, premium ingredients, gourmet flavours and generosity of toppings, and now our menu delivers even better value for customers,” said Mr Churchmichael.

“For Pizza Capers, a value-for-money pizza is more than just price – it’s about delivery on the promise of quality, taste, generosity and service.

“Through the new Traditional Gourmet range we have improved our value offering, making gourmet pizza a more accessible choice for a wider range of customers.

“People looking for an award winning pizza experience that provides premium taste and an abundance of toppings can now get mouth-watering gourmet pizzas like the Capricciosa, Margherita or BBQ Chicken for $12.95.”

Rounding out the four new pizza categories is the Artisan Handcrafted range of single serve pizzas, the Capers Collection of new and classic Pizza Capers flavour combinations and the top of the range Black Label category. The menu also sees the introduction of Ribs and Chicken Wings, new bread and salad options and the premium ice cream flavours of The Little Ice Cream Shoppe. 

Mr Churchmichael is confident that the changes will encourage new customers to try Pizza Capers.

“With our new pizza categories and array of new sides there is now something for everyone at Pizza Capers, from the generous value of our simple classics to the top of the range premium experience,” he said.

 

“We invite all Australians to head to their nearest Pizza Capers store or visit pizzacapers.com.au to order online – we know they will be impressed.”

 

Fair Trade: Australia’s Ethically Sourced Coffee

A group of Australian coffee shops are hoping to change the world, one cup of coffee at a time. Esquires Coffee is proud to serve up Fair Trade organic coffee, and is celebrating Fair Trade Month in May to raise awareness of and celebrate the Fair Trade movement.

Esquires Coffee representative  Khim Puseman said Esquires Coffee believes in giving Australians the right to choose an ethically sourced cup of coffee.

“Across our stores we actively support the principles of Fair Trade, and by doing so give our communities peace of mind that when they purchase a coffee from us, they can rest assured the money they spend is going to the farmers who grow the coffee,” said Khim.

The Fair Trade movement is proving to be popular amongst consumers, with Esquires Coffee looking to expand across Australia as demand for Fair Trade products grows.

“Since opening the first Esquires store in Australia last year we have built a loyal following and plan to open several more stores this year.”

“We are sure that this growth will continue as more and more people become aware of the Fair Trade movement and actively seek out products that have been ethically and fairly sourced.”

Esquires Coffee is holding Fair Trade Month celebrations throughout May to raise awareness of the Fair Trade movement in their local areas. To find out more visit facebook.com/EsquiresCoffeeAU.

About Fair Trade

The Fair Trade Association of Australia and New Zealand describes Fair Trade as a movement that is in response to a failure by the market and trade systems to give fair wages, access and environmental standards to farmers. Fair Trade is about making sure that there is equality and justice throughout every stage of the supply chain from producer to consumer.

Retailers across Australia are able to sell Fair Trade certified products like tea, coffee and chocolate to give consumers the chance to choose products that they know have been sourced fairly and sustainably.

The goal of the Fair Trade movement is to eliminate the exploitation of underprivileged producers from unstable economies and to minimise the destruction of environments. The movement commits to providing safe and fair working conditions for farmers, and ensures that they are paid fairly for their produce.

Fair Trade fortnight is celebrated by the Fair Trade Association in Australia and New Zealand from 4-19 May 2013. World Fair Trade Day is held on Saturday 11 May 2013.

Brumby's Bakery Logo

 

Brumby’s Bakers Attend Innovation Training

What will be the next best thing since sliced bread? The proverbial sliced bread is an innovation that has stood the test of time, but in coming months Brumby’s bakers, franchisees and managers across Australia will meet to discuss the future of baking and bread.

Brumby’s Product Development Team is touring Australia to meet with Brumby’s team members to workshop the latest innovations in baking techniques, current consumer trends and the science behind the latest bread recipes.

Throughout April and May Brumby’s bakers from Melbourne, Perth, Adelaide, Darwin, Mackay, Townsville, Cairns, Gold Coast and Brisbane will take part in an innovation and food science training session.

Brumby’s Bakery Managing Director Steve Pagett said that it was important for all bakers to realise the importance of continuing to improve the entire baking process.

“While a lot of people might not notice the changes, even staples like bread have to evolve to suit changing consumer trends and tastes,” said Steve.

“We’re taking our innovation and food science training across the country to ensure our bakers stay ahead of the game and are providing the best possible customer experience.

“Upskilling and training is important to Brumby’s and we are excited to be bringing this training program and innovation workshop to our bakers across the country.”

Local bakers will also be entering into a bake off at the training, with each store asked to submit a nominated bread product and cheddar mite scroll for judging. The loaves and scrolls are then scored against the strict Brumby’s criteria, and a local winner is announced.

Scores from across Australia will be collected over the year and a national winner will be announced at Retail Food Group’s International Conference on the Gold Coast this September.

Win a Cleaner for a Year!

Whether you are a perfectionist or a procrastinator when it comes to cleaning your home, bb’s Café are giving you the chance to win a dream prize: a cleaner for a year!

One lucky Australian will be treated to fortnightly visits from a cleaner for one year as a part of bb’s latest competition designed to give their customers more ‘you’ time. As a bonus, there will also be one $100 cleaning voucher up for grabs at each store. The competition kicks off today, Monday 6 May, in bb’s Cafés across the country.

bb’s Café Chief Franchise Systems Officer Denis Roche said that the amazing prize is something that anyone would be ecstatic to win.

“We are really excited to see how customers will react to this prize being on offer, it’s the perfect prize for anyone to win!” said Mr Roche.

“Being a local café, customers often come to us to take a break out of their busy schedules to relax and catch up with family and friends, and cleaning is one of things that eats into everyone’s free time.

“We wanted to give our customers back some time for the more enjoyable things in life and giving away a year’s worth of cleaning and dozens of cleaning vouchers across the country is the perfect way to do that.”

 

Thirty bb’s cafés across Australia are taking part in the competition which is open from today until 30 June with winners announced in early July. Full competition details and entry forms are available in store.

 

 

Interest at an all-time high

Interest from new Australians in purchasing a franchise is at an all-time high, with Retail Food Group (RFG) reporting that over the last six months over 50 per cent of successful franchisee applicants were from a culturally diverse background and spoke English as a second language.

The security of a proven brand, product and business model, as well as a corporate model that champions and supports cultural diversity, have been cited by potential and existing international franchisees as the number one reason for their decision to invest in an RFG franchise.

South Korean immigrants and Michel’s Patisserie Helensvale franchise owners since 4 June 2012, Kevin Hyun and Young Yoh Rho said they chose to buy their franchise due to its strong Aussie brand name and excellent products.

“Coming from overseas, we entered the country without a particular knowledge of specific retail food brands in the Australian market. Once we arrived, we became familiar with the strength and local recognition of the Michel’s Patisserie brand, as well as the unparalleled reputation that RFG has within the market,” Mr Rho said

“When we became aware that the Michel’s Patisserie at Helensvale was on the market, we didn’t hesitate to put in our interest as it had a high level of sales and was in an ideal location.

“Despite having no experience other than Kevin’s cookery qualification and our tertiary degrees from South Korea, opting into an RFG franchisee agreement was the best option for us because of the company’s extensive and well-regarded training program, and also the security that comes with operating under such a well-known brand.

“Owning an RFG franchise has changed our lives completely in the sense that we have learned so much – our franchise training equipped us with the skills to tackle the business, and working in the shop has enhanced our ability to deal with and care for our customers and our staff.”

RFG National Sales and Leasing Coordinator Faith Manning said the growing trend was not surprising given RFG’s strong reputation as a long standing and innovative participant in the development and management of retail food franchising systems.

“We believe the rising number of immigrants expressing interest in becoming RFG franchisees is mainly due to our proven business model, which along with our excellent training programs and committed support system, is a great option for first time business owners who are new to the Australian market,” Ms Manning said

“Michel’s Patisserie is one of Australia’s most successful food retail brands and is just one part of RFG’s successful franchise system portfolio.”

There are more than 316 Michel’s Patisserie stores operating across Australia, employing about 3,100 staff and serving around 37 million cups of coffee and 9.5 million slices of cake each year.

The Michel’s Patisserie franchise network is owned and managed by Retail Food Group Limited (RFG), a leading Australian retail food brand manager and franchisor. RFG is Australia’s largest multi-food franchise operator and proudly employs 22,000 team members across more than 1,400 stores spanning eight countries.

RFG owns the successful Donut King, Brumby’s Bakery, Michel’s Patisserie, bb’s café, Esquires, The Coffee Guy, Pizza Capers Gourmet Kitchen and Crust Gourmet Pizza Bar franchise systems. In addition, it roasts more than 1,000 tonnes of coffee annually through the Evolution Coffee Roasters Group, Caffe Coffee and Barista’s Choice coffee brands

Click on individual logos at the top of this page to read about franchise opportunities within the Retail Food Group.