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* INSIDE FRANCHISING: GOOGLE'S #1 FOR FRANCHISING NEWS ! *
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Edition One Hundred and Fifty Eight of The Insider Delivering franchising news and opportunities since 2005 |
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Hello and welcome to this week's edition of The Insider - Ranked Google's #1 for Franchising News!
--- NEWS JUST RELEASED --- NEWS JUST RELEASED ---
Plus, in other News today:
These stories plus many more all in this edition of The Insider. Join us again next week for more news & updates from around the globe. All the best, Leesa and the Team at Inside Franchising *INSIDE FRANCHISING RANKED #1 FOR GOOGLE SEARCH PHRASE "FRANCHISING NEWS" as at 30.8.09 |
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| DOGS CAMP OUT FOR FUNDRAISING VENTURE | ||
Last year’s inaugural Doggy Fantastic Camping weekend, a joint fundraising venture by Variety Queensland, Aussie Pooch Mobile and Craig A Murray Specialist Dog Trainers, was a resounding success, raising over $3000 for Harry, the little pound puppy being trained as an assistance for 3-year-old Reilly Paterson, who suffers from autism. And since Harry has gone to live with Reilly, it’s been a success story all round. “Harry has truly changed our lives. He’s like a ray of sunshine in our home. Managing Reilly in the community has become easier, his sleep has dramatically improved and he’s starting to understand and communicate with us as well as strangers he meets thanks to Harry. We thank everyone involved, every day for giving us Harry,’ says Reilly’s mum, Linda Paterson. And now it’s time to start fundraising again, this time for 6-year-old Jacob Johnson who was diagnosed with High Functioning Autism Spectrum Disorder with Pervasive Developmental Delays (PDD) in May 2007. “It was a shock for the whole family when Jacob was diagnosed with Autism,” says Jan Johnson, Jacob’s Grandmother. “But we were determined we would do everything possible to help him. So Jacob, his mother Deb Johnson (my daughter), her partner Andrew and my husband Paul Johnson and myself all live in the same house, and all of us are actively involved in helping Jacob secure a well adjusted childhood. “Jacob is at the higher end of the spectrum with signs of high intelligence and since his diagnosis he has worked with speech therapists and an occupational therapist and now is still working with a physiotherapist. At present he is attending Mt Gravatt State School and is under review by the school’s speech therapist and occupational therapist. “ASD affects Jacob in a number of areas – limited eye contact, social communication with his peers, meltdowns, obsessions and inability to concentrate and maintain focus on tasks that are outside his obsessions. We know an assistance dog would be very beneficial in many of these areas if specially trained to intervene when necessary to reward, to distract and soothe and to help in conversing with peers, and are therefore grateful that Variety Queensland, Aussie Pooch Mobile and Craig & Tracey Murray are making this possible.”
So mark this date in your diary – your pooch will love you for it and you’ll be helping raising much needed funds for Jacob.
Click here for more information about the franchising opportunities available NOW
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LEASECHOICE IS A GREAT ASSET WITH FINANCE |
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Mortgage Choice welcomes new equipment finance lender
Australia’s largest independently-owned mortgage broker, Mortgage Choice is eager to announce specialist equipment finance provider LeaseChoice as the latest addition to its expanding lender panel.
Able to source wholesale funding through diverse local and international institutions, LeaseChoice gives Mortgage Choice customers greater access to a comprehensive suite of equipment funding and management solutions at market competitive rates. Mortgage Choice CEO, Michael Russell said, “We are serious about actioning our diversification strategy and are excited to welcome LeaseChoice onto our asset finance panel as an equipment finance specialist. Adding such a far-reaching supplier to our service offering really opens up the opportunity for us to provide customers with finance solutions across a much broader asset class. This is an exciting partnership for Mortgage Choice.” “With an extensive funding capacity across a wide range of asset classes, LeaseChoice can assist our customers in achieving an improved cashflow and potentially tax effective solutions for their equipment and infrastructure requirements.” “We are eager to implement as quickly as possible Mortgage Choice’s FY10 strategy of ‘DREAM’, which focuses on Diversification, Recruitment, Existing franchisees, Acquisitions and Managing costs. LeaseChoice joining our asset finance panel is another step forward in our diversification plan. ”Our company is presently the fastest growing customer of another of our lease providers, with some of our loan consultants writing five to six leases per month after only seven months. We expect the addition of LeaseChoice to propel us even further along our diversification journey. “While residential mortgages remain Mortgage Choice’s core service proposition, it is pleasing to see franchisees enthusiastically diversifying to reinforce their duty of care to customers, by providing the knowledge, support and range of quality choices they need to make informed decisions.” Similar to Mortgage Choice’s consumer centric proposition, LeaseChoice systems are designed with the customer top of mind and offer access to all equipment and contracts plus additional information to help facilitate sound decision making. Self funding approximately 70 percent of its finance packages, it can either underwrite the transaction directly or through a broad range of secondary and tertiary funders to find an ideal solution for the customer. LeaseChoice offers finance for a range of solutions including but not limited to operating leases, finance leases, specialist industry usage plans, asset purchases, chattel mortgages, master leases, sale and leaseback, lease contract management and asset management and disposal. With the ability to provide customers with a quote, approval and an agreement in less than 10 minutes via the ‘Approve n Go’ program, LeaseChoice’s simple approval process and online application makes asset finance easier.
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FRANCHISE AWARD WINNERS ! |
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WA MYOB FRANCHISING AWARDS Small Business champions fly in the face of the economic downturn 2009 has been a year of remarkable achievement for the WA franchise sector as it continues to ride the bumps of the economic downturn. Some of Australia’s biggest brands were in attendance including: Bakers Delight, The Coffee Club, CHOOKS fresh & tasty and ANZ – as WA’s franchise sector toasted the success of franchisees and franchise professionals who have stood out from the crowd in 2009. The MYOB Excellence in Franchising Awards celebrates – both regionally and nationally – the success of hard working Australian small business people. THE WINNERS…. It was a case of two awards in two years for franchise owner Bronwyn Butcher of Frontline Recruitment who took out the WA Franchisee of the Year Award in 2008 and backed this up with the Multi-Unit Franchisee of the Year Award in 2009. Bronwyn has been a franchise owner since 2002 and operates – Frontline Retail, Hospitality, Construction, Finance and Legal. Her principles of Envision, Enable and Energise resonated throughout her submission and made Bronwyn a stand out – not only in her field – but in the WA franchise sector. Taking out the WA Franchisee of the Year Award (2 or more staff) was husband and wife team Mick and Bronwyn Caddy of Mr Rental. Their store has been recorded as the fastest growing franchise store in the Mr Rental network to date. A unique management technique has allowed employees ownership of their part of the business – giving them responsibility and accountability – as well as training all employees in one-another’s role. This dedication to staff and business sustainability has ensured Mick and Bronwyn stay ahead of their competitors. Other winners from the night included: Gerard & Carol Cafferkey - Bakers Delight, Geraldton (WA Franchisee Community Service Award); Susan Sanday - Frontline Health (WA Franchisee of the Year - less than 2 staff); Terri Billington – ActionCOACH (WA Franchise Woman of the Year) & Dianne Craig - CHOOKS Fresh & Tasty (WA Field Manager of the Year) All regional winners will fight it out for the title of National winner at the Gala Awards night on 21st October – held this year for the first time in Perth - as part of the National Franchise Convention, one of the biggest events on the Australian franchising calendar. _______________________________________________________________________________________________________________________________________________ BRIDGESTONE'S BEST RECOGNISED AT TOP AWARDS The customer service expertise of Bridgestone’s franchise and license store network has been recognised, with five of the company’s franchisees announced as winners of Bridgestone’s 2009 Master Class Awards.
The Master Class Awards, which were announced at the recent series of state retail conferences, recognise excellence in customer service under Bridgestone’s Master Class program. Winners of the 2009 State Franchise / License of the Year Awards were Bridgestone Select Blacktown (NSW), Bridgestone Select Aberfoyle Park (SA), Bridgestone Select Esperance (WA) and Bridgestone Select Sandgate (Qld). According to Anthony Hill, Bridgestone’s National Retail and Sales Manager, the Master Class program sets extremely high standards for customer service for all Bridgestone outlets across Australia. “Our franchisees find that the Master Class program helps to keep them motivated and ensures that customer service is always a priority,” Mr Hill said. “We raise the bar on the Master Class benchmarks every year. To their credit our retailers take on this challenge, and I’d like to congratulate all of the winners on their significant efforts. “Geoff and his team at Bridgestone Select Hobart are a huge asset to the Bridgestone retail group and are certainly proof that great customer service gets great results.”
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_______________________________________________________________________________________________________________________________________________ BRUMBY'S WINS LOCAL BUSINESS AWARD Brumby’s Upper Mt Gravatt has “risen” to the occasion, taking out the Food & Convenience Store gold medal at the 2009 Southern Star Business Achiever Awards. The local bakery was recognised for its top quality products and exceptional customer service. Brumby’s Upper Mt Gravatt owner Jennifer Lin said the award, now proudly displayed in store, proved the bakery was one of the best in Brisbane. “We are very proud of the delicious, fresh products we produce,” she said. “Our talented team of bakers work hard to make our award-winning bread. From the early hours of the morning, we’re up baking hundreds of delicious bread rolls, pastries and scrolls for the early morning risers.” A former project manager for a property developer, Jennifer said the bakery welcomed an array of loyal customers every day. “Brumby’s Upper Mt Gravatt makes a range of baked goods each day, baking around 18,000 loaves of bread a year and serving over 2,300 customers each week,” she said. Brumby’s Upper Mt Gravatt is located in Mt Gravatt Village in Brisbane.
Click here for more information about the franchising opportunities available NOW with Brumby's Brumby’s operates more than 300 stores across Australia, employing over 3,300 staff and serving more than 700,000 Australians a week. Brumby’s is owned and managed by ASX Listed Retail Food Group (RFG), a leading Australian retail food brand manager and franchisor. |
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MICHEL'S PATISSERIE TO STEAL A BIGGER SLICE OF LUCRATIVE COFFEE MARKET |
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In the competitive world of coffee Michel’s Patisserie has proved it’s a sip above the rest, launching a significant advertising and marketing campaign to promote its award-winning coffee blend and launch a new range of European-influenced coffees.
Michel’s Patisserie unique blend is sourced from a boutique grower in New South Wales, as well as those in Nicaragua, Brazil and Ethiopia.
The coffee campaign will be supported with an extensive TV campaign (PAY TV OR FTA and regional), along with direct marketing, point of sale materials and magazine advertising. The campaign was developed by advertising agency BCM, interactive marketing agency Oxygen and public relations agency BBS.
Michel’s Patisserie Marketing Manager Pia Harrison said as part of the company’s ongoing strategy, Michel’s would promote a new or existing coffee every month to build awareness of the patisserie’s range over the next year.
“Consumers often assume that Michel’s Patisserie is European. Although we are an Australian company, our internationally certified professional coffee tasters source the highest grade beans from specially selected coffee growers across the globe. This ensures Michel’s Patisserie’s coffee blend is full-bodied and rich in flavour with distinct European undertones,” she said.
“Michel’s Patisserie’s coffee blend is designed to stay away from the North American habit of disguising bitterness with sweet syrup flavorings, and instead to complement milk-based cappuccinos, flat whites and pastries.”
Ms Harrison said the company’s talented baristas were the key to delivering Michel’s Patisseries’ quality, award-winning coffee, so would be an integral focus in the integrated marketing campaign.
“Baristas that can make a captivating cappuccino or a luscious latte are valuable assets. That’s why all of our coffee makers learn the tricks of the trade at Michel’s Patisserie’s rigorous barista training course,” she said.
“Michel’s Patisserie works hard to develop the skills and proficiencies of all our staff – from making the best soy macchiato to creating the tastiest double short black. Our baristas are some of the best in the industry, making great tasting and great looking coffees, and we intend to showcase this in our campaign.”
Click here for more information about the franchising opportunities available NOW There are more than 335 Michel’s Patisserie stores operating across Australia, employing about 3,100 staff and serving around 26 million cups of coffee and 9.5 million slices of cake each year. The Michel’s Patisserie franchise network is owned and managed by Retail Food Group (RFG), a leading Australian retail food brand manager and franchisor. RFG is the franchisor and intellectual property owner of the Donut King, bb’s café, Brumby’s and Michel’s Patisseries systems. |
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Advertising Opportunities 30% of new franchisees recruited online Results from a Franchisor Expansion Study by 10 Thousand Feet into the Australian franchising industry reports the following:
In contrast, online and word of mouth recruitment strategies are set to grow with 29 per cent of new franchisees were recruited via word of mouth in 2008, and 30 per cent of new franchisees recruited via online avenues! |
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South Australia Award Winners PoolWerx West Lakes has been named South Australia’s best pool shop for the fifth year running at the South Australian Swimming Pool and Spa Association (SPASA) Awards. Franchisees Peter and Heather Clarke, who also took out the silver medal for ‘Technician of the Year’, said the awards were their 10th and 11th respective SPASA Awards since they began operating in 1993. Click here for more information about PoolWerx Franchising Opportunities Small Business Support Line NOW OPEN Federal Small Business Minister Dr Craig Emerson has today launched the Rudd Government’s Small Business Support Line. The SBSL will provide information and referral advice to small business. People can phone the small business support team toll free on 1800 777 275 between 8am and 6pm weekdays. Phone lines now open! Click here for more about this story Woolworths - the new super Hardware? Woolworths looks set to move ahead with its moves into the hardware sector with its takeover offer for Danks teaming up with Lowe’s (Woolworths’ US hardware parenter). A bidders statement was expected to be lodged with ASIC and permission will be sought from the Foreign Investment Review Board. Stay tuned ! Click here for more about this story You Snooze, You Win! Snooze Townsville has been announced the winner of the prestigious ‘Retailer of the Year’ award at the Annual Snooze National Conference. Snooze were also winners at the Australian Catalogue Awards, taking home three awards for it latest Brand Book catalogue. Click here for more about this story ASX No Longer Market Supervisor Treasurer Wayne Swan has announced that the Australian Securities Exchange will no longer act as market supervisor, with those responsibilities to be transferred to the Australian Securities and Investment Commission from next year. Click here for more about this story Franchise Law Suit Three former partners are suing one another for millions in lost revenue after the franchise was terminated eight years before it had run its course. (ZA) Click here for more about this story Profits Up Athlete’s Foot, has reported an increase of 7.% in net profit (to $5.3 million) for the year to June 30. Click here for more about this story Voluntary Administration BabyCo is in voluntary administration, leaving the fate of 1000 customer orders and employment of staff throughout Victoria, New South Wales, South Australia and Queensland in limbo. Click here for more about this story Award Nominations Open Western Australian Small Businesses are invited to apply for the 2009 The Australian Small Business Champion Awards. Entries are open to retail or service businesses with less than 40 employees. BE QUICK! Entries close 7 September 2009. Click here for more about this story ACCC News Centre SCAM WATCH The Australian Competition and Consumer Commission is reminding business owners to be vigilant after a spike in complaints about unsolicited letters that may appear to be trade mark renewal notices. In the past month the ACCC has received more than 150 complaints and inquiries about trademark letters. Click here for more about this story
Interested in all the latest news from the ACCC? > Click here to visit the ACCC News Centre. |
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Get Yourself Organised! Make this Christmas your smoothest yet with a little help from Howards Storage World, the experts in organised living. With an extensive range of products and tips for keeping living areas organised, Howards has everything you need to prepare for a stress-free festive season. Click here for more information about Howards Storage World Franchising Opportunities and to find a store near you Only in America ... Burger King has released a statement last week indicating workers had taken the no shoes, no service policy too far when it asked a shoeless baby to leave its store due to health regulations. Click here for more about this story Fees Frozen - Bonuses Cut Suncorp has frozen directors’ fees and cuts it bonus pool for executives after reporting a 40 percent drop in annual profit to $348 million. Click here for more about this story
Spoil Dad this Sunday
The Arnott’s Tim Tam TM Glen is a sweet bun filled with Arnott’s Tim Tam TM biscuits and iced with drizzled chocolate fondant. Brumby’s Marketing Manager Michelle McBride said the Arnott’s Tim Tam TM Glen was the perfect treat to spoil dads with this Father’s Day. “Forget the new tie, sports socks or barbeque tongs, give your dad a Father’s Day gift that won’t last!” she said. “The new Arnott’s Tim Tam TM Glen is a delicious way to spoil your father and say thank you for being such a great dad. “Beat the credit crunch and treat your dad to an affordable Father’s Day sweet treat with Brumby’s Arnott’s Tim Tam TM Glen.” Click here for more information about Brumby's Franchising Opportunities and store locations Vintage Eagle Boys Using a vintage, hot pink Volkswagen Beatle scouring the nation and talking to real pizza lovers, Eagle Boys Pizza has launched the next phase of its latest advertising campaign aimed at proving ‘real Aussies enjoy real pizza’.
Appointment Superfinish Express (formerly known as Kwik Fix) has appointed former PoolWerx executive Ben Forrest to the position of CEO. Retirement Australia Post Managing Director, Graeme John, has announced his retirement after 16 years in the job. Did you know ... According to a recent report in the Australian Financial Review: Australians have approximately $33.3 billion worth of holidays stored up on company balance sheets, which equates to 123 million days of unused leave. What's On ... Events NFC 09 Perth, WA Click here for more details and to register Franchising & Business Opportunities Expo Brisbane - 12 & 13 September Click here for more information
ACCC Seminars and Events Click here to visit the ACCC website list of events |
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*The content of all news items published in this newsletter are published in good faith and are reproduced from information provided by the individual companies or their agents, the subject of said news items. News items from other publications are linked to original source. Inside Franchising Pty Ltd takes no responsibility whatsoever for information and content being true and correct. Inside Franchising does not endorse specific franchises. See our disclaimer for full information. image credit fotosearch ** #1 google ranking for phrase "franchising news" as at 31.7.09 / #1/#2 ranking for advertisers based on particular search word criterias at 1.4.09 *` listing fees and terms and conditions may apply newsletter edition 157 first published 3.9.09
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