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INSIDE FRANCHISING: GOOGLE'S #1 FOR FRANCHISING NEWS !
Delivering franchising news and opportunities since 2005
Edition #173 of The InsiderWelcome to this edition of “The Insider”. In this edition we: Celebrate as Michel’s Patisserie wins Choice Magazine’s award for best coffee and ask you for your comments on the coffee that you like best!
Explain the changes to the Franchising Code
Meet the very capable and talented Faith Manning, National Sales and Leasing Coordination Manager from the Retail Food Group
See what happens when people cross the line: Ray White and the ACCC and a Hungry Jack’s Manager and the Police. Congratulate Wisewould Mahony Lawyers for winning an International Award in support of Franchising
Learn that Snooze is far from being asleep
Get a response from the Naked Cowgirl
Lament the fact that we cannot get a response from the major political parties about the costs to business of their climate change policies – but undaunted we uncovered what facts there were. Please enjoy!
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MICHEL'S PATISSERIE ... AWARD WINNING COFFEE
The experts, David and Matthew Gee from Barista Basics Coffee Academy in Sydney and Fiona Mair from Choice Magazine home sampled coffees from each of the 10 coffee chains and concluded that the coffee at Michel’s Patisserie was the best.
Michel’s Patisserie, with a taste test of 80% topped the poll with the “good colour” of its crema, its “smooth” flavour, and the “pleasant” aftertaste, with “no detectable bitterness”.
The panel scored other chains as low as 40%.
Click here for information about Michel's Patisserie Franchising opportunities
Click here to read the entire article from Choice Magazine
BE PART OF OUR INSIDE FRANCHISING COFFEE POLL
Taste is a very individual thing – we invite you to
click here to email us your comments and support of your favourite coffee
We will publish some of your comments in the next edition of The Insider.
CHANGES TO THE CODE - FRANCHISORS BEWARE!
Amendments to the Franchising Code of Conduct (Franchising Code) took effect from 1 July 2010 and we welcome Robert Toth, Partner of Wisewould Mahony Lawyers, with an outline of the Changes to the Code.
"The changes to the Franchising Code aim to provide more certainty for both franchisees and franchisors in their business arrangements and place further obligations of disclosure on the franchisor.
The key changes include:
End-of-term Arrangements: exit payments, arrangements regarding unsold stock, right of renewal.
Dispute Resolution: meeting participation, confidentiality and care to brand
There are also changes surrounding common law of good faith, disclosure, contract variation, capital expendicure and the sale of business."
Click here for the full outline of Changes to the Code from Wisewould Mahoney Lawyers
MOVERS AND SHAKERS
Today we meet Faith Manning - National Sales and Marketing Manager for the Retail Food Group.
Name: Faith Manning
Job Title: National Sales and Leasing Coordination Manager Retail Food Group
Main accountabilities: Store development, recruitment and advertising for new opportunities Australia-wide and Internationally. Recruitment of franchisees Domestic and International, advertising and promotion of our brands to attract franchise interest, media and publicity liaison with third parties. Sale of company stores.
What you like most about the job: The opportunity to assist potential franchisees into their dream business, the diversity of our franchisee family and the supportive culture within Retail Food Group.
Biggest challenges: The GFC has had a negative effect upon planned shopping centre developments going forward – this has had the flow on effect of restraining our ability to open new stores in brand new blue chip centres thus limiting our recruitment scope, team this with the banks tightening up with their lending and you see my challenge, however things are on the up and up and 2010 – 2011 is going to be a far improvement.
What you do to relax after work: Yoga and Pilates at the gym and the time to sit by my fire at home with good friends - a glass of red wine and some triple cream Jindi brie.
What you are currently reading/watching on the telly? Currently reading Eat - Pray - Love by Elizabeth Gilbert – WOW what a great read..... a true story of a 30 something woman seeking to find the meaning in her life travelling the world by experiencing the art of pleasure in Italy, the art of devotion in India and, in Indonesia, the art of balancing the two. What a plan hey!
TV – Masterchef – in my previous life I was a chef / restaurant owner - as was my husband. I still have a passion and a great interest in the industry and my son is an apprentice chef as well.
Thanks Faith – what a big job – and what an exciting company.
Click here for information about Retail Food Group Franchising opportunities
SNOOZE - IS NOT SO SNOOZY ...
SNOOZE has been undergoing a great deal of change over the past few months.
The company has recently announced plans to increase its franchise network by 25% over the next 3 years, growing to 100 stores (it currently owns 72).
Snooze has taken on two new people to support this aggressive growth strategy: Marketing and Brand Manager, Sarah Baxter, and of Franchise Network Development Manager - Alistair Browne.
Snooze was recently listed in the top 10 Australian franchises in a survey voted for by more than 2,000 franchise owners. This survey delved into franchisee’s satisafaction in their current franchise – specifically focusing on franchise renewal, recommendation, lifestyle and business support. Snooze was the only bedding or furniture franchise business to be voted into the top 10.
Snooze has seen a 72% increase in franchisees willingness to recommend the business over the past 12 months. They’ve also seen a marked increase in existing franchisees purchase additional Snooze stores, as well as store managers going on to buy into the franchise themselves.
In a further bid to differentiate itself from competitors, Snooze has recently signed up to the member discount scheme with motoring bodies including NRMA, RACQ, RACV and RAC, entitling card holders to 15 per cent off their Snooze purchases.
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