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Edition #172 of The Insider

Welcome to the New Financial Year!

 

With the start of a new year, we would also like to introduce you to a new style of newsletter and a new and improved website. We hope you like the cleaner, more user friendly layout and style. Check us out at www.insidefranchising.com.au.

 

Just in case you haven't noticed ... we are about to have an election (as of today pundits are talking about a mid-August poll.) With both major parties trying to claim the right, centre and left of the politician spectrum we can expect 'visions', 'policies', 'promises' and pronouncements to be in coming thick and fast. Let us just hope that in the hurly burly of the campaign that both major parties keep the small and medium businesses firmly in the forefront of their minds. 

 

However, Julia Gillard has not started well by renouncing Kevin Rudd's plan to drop Company Tax to 28%. Details of her move can be found in our “Quickshots News”.  Meanwhile, Tony Abbott is promising to create a 'Small Business Ombudsman'.  With details still scarce and the possibility of increasing Government interference with business to business contracts, more will need to be understood about this initiative before a view can really be formed. 

 

Meanwhile, Franchisors and Franchisees are doing their best. See their stories below. Trios, the Melbourne-based healthy food franchise is firming up overseas whilst SafetyQuip is adding new products to its offerings; Plan Ahead Events is expanding into Sydney, and Sign-a-Rama is moving their business on-line by the creation of an on-line design and ordering system – that is complemented by a pick up from their local franchisee.  This is the perfect combination of clicks and bricks! And new Franchises are emerging each month. Check out the franchise that replaces your old fashioed rubbish skip with a giant disposable rubbish bag.

 

 

Until next time, all the best,
Michael and the Team at Inside Franchising

 

 

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TRIOS ON THE PATH TO A NEW LOOK

Trios 360 – a Path with an Attitude

 

Meet the ‘laffe’ (pronounced lah-fey) – Trios proprietary flat bread that has transformed the way Australia perceives wraps. Trios is, after all, Australia's largest wraps franchise – which means that they know a thing or two about loading their signature flat bread with freshly grilled meats, fresh vegetables and proprietary dressings. And the only thing they take seriously - our promise (of course) that they will serve consumers exceptional flavour profiles in an extensive range of wraps, baked spuds and tossed salads that indulge the senses and taste absolutely amazing.

Trios has been around since 2002, and take pride in the fact that being born in Melbourne, are Australian in spirit yet multi cultural in sensibility. Their multi cultural appeal and proprietary flavor profiles has allowed them to successfully launch stores in USA and the Middle East. But not content with world domination, Trios is now busy working on what we call Trios 360.

Based on extensive research, and in essence, listening to consumers, Trios realize that ‘instant gratification’ in a ‘personable yet personal environment’, is what consumers look for – even in a brand shared surrounding like food courts or multi brand food precincts. Trios 360 is a detailed analysis and subsequent implementation of what their consumers have ‘told’ them over the past 18 months – how they feel about our Trios’ food and how they can connect to them more. Trios feel that it is imperative that they create an ambience, where their consumer can not only emotionally relate to the brand but also reflect the young, trendy and urbane attitude that Trios is synonymous with, while enjoying a level of comfort in what could best be described as a ‘me moment’. Hence Trios are in the process of completing their rebranding project, which has mapped and examined every customer touch point (down to the basics of packaging) – and have consequently incorporated a deeper, earthier color palette and an array of finishes that Trios feels can be aptly expressed as ‘grunge chic’.

Appealing to Gen X and Gen Y, Trios’ new interiors and technologically advanced consumer interaction points will ensure global appeal as they aggressively expand the brand overseas (currently we are continuing expansion in USA and have started R&D for pilot stores in both China and the UK). Based on extensive consumer profiling, Trios are in the process of refreshing some of their taste profiles and menu offerings to echo the expectations and preferences of their core target demographic (Trios takes pride in their ability to innovate and adjust their taste contours – which is imperative to ensure success – especially considering the magnitude of international franchise enquiries they have been receiving).

Over the next six months, Trios will be refurbishing 4 existing Victoria locations to reflect their new branding. They are in the process of building two new locations in Houston, Texas and their brand image in USA is in line with their revised brand archetype. Over the next 12 months, 8 stores in Saudi Arabia will also be renovated to be consistent with their revised branding.

So what country will Trios colonize next? What colour palette and finishes will their new stores reflect? Which artist are they going to feature on their new website?

“Watch this space” and all will be revealed soon!

Click here for information about Trios Franchising opportunities

NEW RANGE FOR SAFETY FRANCHISE

 

SafetyQuip Introduces Flame Resistant Clothing to PPE Range

Recent data relating to the horrible aftermath of workplace burns shows that most fatalities are due to infection caused by burnt clothing. In fact a high percentage of those burns could have been survivable if flame resistant clothing was worn. Very soon all workplace hazards involving exposure to electrical arc flash and flame ignition will require flame resistant clothing to be worn.

SafetyQuip has recently introduced a new Banwear® range of flame resistant shirts, trousers and overalls from Elliott – all available in Day and Day/Night HI VIS colours. Banwear® is one of the only commercially available shirting fabrics that can meet the NFPA70E ‘Electric Arch Exposure’ hazard risk categories 0, 1 & 2 as a single layer.

SafetyQuip is Australia's only significant franchised player in full scope Workplace Safety Products & Services – a multi-billion dollar market. We are actively looking for the right people to establish locally owned and operated SafetyQuip franchise businesses in Sydney, Mackay, Townsville/Cairns, Rockhampton, Tasmania, South Adelaide, South Perth, Canberra and New Zealand.

 

Click here for information about SafetyQuip Franchising opportunities

FRANCHISE EXPANSION

Plan Ahead Events Expands into Sydney!

 

Plan Ahead Events, the world’s largest event management franchise, has now expanded into Sydney.

 

The franchise has opened its first location in Australia’s largest city, as Lisa Tran has commenced operation in Sydney’s CBD.

 

Plan Ahead Events is a home-based, full-service event management company serving clients worldwide. We offer creative solutions for meetings, conventions, trade shows, special events, and incentive travel, and will handle all the details for planning your event, from concept to completion.

 

Plan Ahead Events is one of the meeting and event industry's first franchise opportunities with easy start up, home based and low cost. No experience is necessary as we offer a turnkey franchise, a two-week training program, and all the hardware/software needed to run your business.

 

Click here for information about Plan Ahead Events Franchising opportunities

RETAILERS ADVISED TO GET EXPERT WAGES ADVICE

ARA advises retailers to get expert wage advice - Fair Work retail visits are happening now

The Australian Retailers Association (ARA) has advised retailers to get compliant with new award wage payments that came into play last week before they are visited by the Fair Work Ombudsman.

"The new retail award is already in operation, so if retailers haven't already sought advice from their employer association about new hourly rates, casual loadings, penalties and allowances, they need to do so now.

"With the Fair Work Ombudsman out and about targeting the retail sector with visits to over 1500 randomly selected stores across the country, retailers need to be on the front foot.

"The five-year incremental transition between old state-based awards and the modern award system, also taking into account the new minimum wage, is a highly complex process and for retailers to be certain they are complying with new wage laws they should be seeking expert help.

"To manage retail demand for wage advice throughout the transitional period and to help retailers avoid time-consuming and complicated manual calculations, ARA has developed up-to-date and comprehensive online wage transition tools that set out: which classification from the old awards relate to specific new award classification; wage-rate obligations for every state and territory by classification; every type of allowance, loading and penalty for every retail wage category in the General Retail Industry Award; and frequently asked questions with worked examples.

Need more information?

Click here for links to:

- The ARA's on-line wage transition tools; and

- Fair Work Retail On-Line on-line resources for retailers

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QUICK SHOTS FRANCHISING NEWS

We save you time each week by sourcing Franchising, Business and Finance news from media outlets around the world

> To read the full story on these recent news items simply click on the link to visit our News Pages,

and then follow the story links

Gillard Revises Company Tax

Speaking in Mackay on July 3, Julia Gillard the recently installed new Prime Minister, announced that a previous undertaking to reduce the company tax rate to 28% had been scrapped and replaced with a 29% company tax rate. 

The impact of this will be felt most strongly on those small to medium businesses that are emerging from their ‘break even’ phase into their profit making phase.

She went on to say, “Well, I think for small business there are great benefits in this package. They will see the reduction in company tax early. They will experience the benefit of being able to get a new tax concession for the capital equipment that they need. You know, setting up a restaurant or running a restaurant and you need new furniture. If you've got a small business and you need new tools and equipment there will be special tax benefits for you. And as we talk about the superannuation changes, this is really important to working Australians. But we understood that businesses including small businesses would need time to adjust, so the changes are being phased in slowly over time to enable people to adjust.”

Small business Ombudsman?

Tony Abbott has indicated that intends to "put small business concerns at the heart of government consideration" with his proposal to establish a Small Business Ombudsman on his list of promises for sme's.

Click here for more about this story

Is Social Media part of

your marketing strategy? 

If it isn’t then you had better keep reading…

If you thought that modern marketing was about pushing your product into people’s faces…you might need to think again,  Richard Binhammer Dell’s expert on social marketing told his audience at a Small Business Seminar in Brisbane.

‘It’s about listening to what they have to say, going where your customers are, learning from them constantly,’’ he says.

‘‘I think the reddest, hottest thing about social media is that in fact it allows you to connect more strongly, in a more real way.’’

Binhammer said the technology company had clear strategies on using tools such as Facebook and Twitter for marketing.

‘‘Listen to your customers, go where they are. It’s about listening to what they have to say...learning from them constantly.’’

He says Dell delivers news, information and sales offers, but only to their customers who have asked for it.

Click here for more about this story

Sign A Rama launches online capability

 

Franchised sign supplier Sign A Rama has launched a new web based design and ordering service. In a few clicks clients can create a sign from scratch or use one of the thousands of templates on the site. Options include banners, signs, decals, lettering and displays. 

The finished product can be picked up from the nearest participating Sign A Rama store, or shipped to a nominated address.

Corporate clients can set up a password protected company store with brand-approved templates and a one-on-one contact at Sign A Rama, combined with the convenience of online ordering.

If a customer needs assistance at any point, the system automatically directs them to the nearest Sign A Rama store for online or telephone guidance.

Evan Foster, director of United Franchise Group in Australia, franchisor of Sign A Rama said, “This is a ground breaking system that no-one else in Australia is offering.  It’s set up to service both one-off orders and our largest corporate clients who can create a secure company store on the site. It’s truly 21st century sign delivery.”

Click here for more information about Sign A Rama Franchise Opportunities

New Franchises emerging each month…

Aussie Skip Bags has grown to 38 Franchisees in just 12 months.  Fast, convenient and a must for those people trying to do serious clean-ups. Wayne Loan, the founder is also cleaning up. 

Click here for more about this story

Free Pre-Entry Program on Offer

Griffith University's Asia Pacific Centre for Franchising Excellence has released a free online pre-entry education program for all potential franchisees. 

The online program may be accessed from across Australia.

WIth nearly 300 participants already this program is recommended for all potential franchisees.

The program is delivered via email, one module a day, direct to the participants inbox, and upon successful completion of each module participants will receive a Certificate of Completion.

Click here for links to enrol in the Pre-Entry Franchise Education Program

 

  

Franchising Code Amendments

 

From 1st July the new amendments to the Franchising Code of Conduct are in effect.  The ACCC has released a comprehensive outline of the changes, including increased disclosure by franchisors to assist franchisees to make informed decisions prior to entering into franchise agreements. 

Click here for links to this important overview and to the latest version of the Franchising Code of Conduct

And you wondered what business

could not be franchised … !

A US busker,  Robert  Burck, who found fame performing in New York's Times Square in his underwear under the moniker "the Naked Cowboy" is threatening to sue his female equivalent – because she refuses to pay him a franchise fee!!

Sandy Kane has begun singing in Times Square wearing just a cowboy hat and bikini in an act Burck argues is a trademark violation.

Burck has sent a cease-and-desist letter to Kane asking her to stop performing as the Naked Cowgirl or to sign a $5700 yearly franchise agreement with the singer.

Click here for more about this story

Clive Peeters Purchase

Clive Peeters has agreed to a $55 million offer from fomer rival Harvey Norman for "certain stocks, other assets and intellectual property".  An announcement is expected to be made in coming day as to whether the deal will see the Clive Peeters name retained on some stores.

Click here for more about this story

 

Court finds

Franchisor's Behaviour Unconscionable

National franchisor Seal-A-Fridge Pty Ltd had engaged in unconscionable conduct towards its franchisees and failed to comply with the Franchising Code of Conduct, the Federal Court, Brisbane found.

The Court also declared that sole director, Nigel Rooney, was a party to the contraventions.

Click here for more about this story  

Eagle Boys Aims High

Eagle Boys Pizza plans to open an additional 46 stores across Australia.  The Sydney Morning Herald reported this week that this expansion follows a massive advertising campaign begun in March of this year.  According to the SMH, Eagle Boys Pizza managing director Todd Clayton said high levels of inquiries from potential franchisees and underrepresentation in major capital cities meant the company would continue to roll out a high number of new stores in the coming years.  The 46 new stores to be opened in 2010 and 2011 would be concentrated in the Sydney and Adelaide Markets.

Click here for more about this story

 

Could a shortage of skilled workers could dampen Australia’s economic expansion, a new survey asks.

The Australian Industry (Ai) Group/Deloitte survey of more than 400 chief executives found 34.7 per cent of businesses believed there was at least a high risk that a skills shortages would have an adverse effect on operations this year.

The level of concern rose to 47.5 per cent of all companies for 2015, according to the report, Skill Shortages: A high risk business, released today.

Click here for more about this story

Have you ever wondered what your staff are doing ... at work

…without your knowledge? 

More and more employers are considering conducting surveillance over their employees work email accounts and internet accounts.  The main reasons are concern for productivity, the accessing of unacceptable sites and the use of their work facilities to conduct their own businesses.  If you want to understand the pros and cons – read more.

Click here for more about this story

ACCC News and Scamwatch        

Interested in all the latest franchise updates, news and advice from the ACCC?

> Click here to visit the ACCC News Centre.

Seminars and Events ... What's On ...

Click here for all current Seminars and Events

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*The content of all news items published in this newsletter are published in good faith and are reproduced from information provided by the individual companies or their agents, the subject of said news items. News items from other publications are linked to original source. Inside Franchising Pty Ltd takes no responsibility whatsoever for information and content being true and correct. Inside Franchising does not endorse specific franchises. See our disclaimer for full information. 

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newsletter edition 172 first published 8.7.10                                                                                                                                          CBTR