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AUTOMATED EXTERNAL DEFIBRILLATOR SPARKS CUSTOMER INTEREST

SafetyQuip has recently introduced the Powerheart®AED G3 Plus to its extensive range of personal protective equipment.

SafetyQuip Nunawading’s Mark Bartlett knows full well how timely use of an AED can save a life, “My uncle was travelling in outback Queensland when he came upon a car and a bus stopped at the side of the road. The driver of the car had suffered cardiac arrest and the bus driver was giving him CPR. Unfortunately the victim wasn’t responding and had no pulse. My uncle always travels with the AED he bought in 2004 after suffering a heart attack, so they connected the defibrillator pads to the victim’s chest and after three shocks the heart started pumping again. If my uncle hadn’t arrived on the scene with his defibrillator the outcome would have probably been very different.”

According to the US Occupational Health & Safety Administration thirteen percent of all workplace fatalities in the US result from sudden cardiac arrest. The Australian Resuscitation Council recommends the use of an AED for cardiopulmonary resuscitation in their CPR Guideline 7.

Availability of automated external defibrillator in workplaces, social clubs and sporting events is on the increase as more people become aware that, unlike heart attacks, sudden cardiac arrest can strike people of all ages and all levels of fitness.

The new Powerheart AED G3 Plus introduced by SafetyQuip features industry leading technology including patented daily weekly and monthly self-testing; instructive voice prompts including CPR coaching, and an AED 7-year warranty as well as 4-year full replacement operating battery warranty.

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GRIFFITH RESEARCH HIGHLIGHTS NEED FOR BETTER COMMUNICATION

Recent franchise conflict research findings have revealed a need for greater transparency by franchisors to their franchisees.

The research into franchise conflict, conducted by Griffith University’s Asia-Pacific Centre for Franchising Excellence, was funded through an Australian Research Council linkage grant with the Australian Competition and Consumer Commission.

Lead researcher and Asia-Pacific Centre for Franchising Excellence Director Professor Lorelle Frazer said while results were relatively positive there were still areas that needed attention.

“Findings show three quarters of franchisees trust their franchisor to be honest with them, however it’s a little concerning there is still a quarter of franchisees who don’t trust their franchisor,” Professor Frazer said.

“Trust is the foundation of any strong and prosperous relationship, whether in business or otherwise.”

The research also revealed only half of franchisees surveyed feel information communicated by the franchisor was accurate.

“So although franchisees may trust their franchisor they may question the accuracy of information presented to them, which highlights the need for franchisors to be more transparent,” Professor Frazer said.

The franchise conflict research findings also reveal while half of franchisees do believe in the accuracy of information provided by their franchisor, only half feel communication is prompt and timely – highlighting another communication issue.

“A recurring theme throughout franchise research conducted by the Centre is the importance of communication in a franchise relationship,” Professor Frazer said.

“Communication was given as the cause of major franchise conflict between a franchisor and franchisee in 9 percent of cases.

“By addressing communication issues as they arise, and putting proper structures and measures in place franchisors may be able to avoid or at least decrease conflict in their franchise business.”

The research was conducted through surveys with 350 franchisees from across Australia.

Other members of the research team included: Centre Deputy Director Dr Scott Weaven and Centre researchers Professor Jeff Giddings, Associate Professor Debra Grace and Anthony Grace.

A TRULY DELIGHTFUL RESULT

Results from the Bakers Delight’s ‘Bundraiser Day’ are in - bakeries from across Australia have raised over $123,000 for sick children at hospitals around the country.

Bundraiser Day saw 625 bakeries from across Australia donating $1 from six-pack of its popular Hot Cross Buns sold, including traditional, fruitless, choc chip and mocha varieties.

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FWO SETS UP DIVISION TO TARGET FRANCHISORS

The Fair Work Ombudsman recently announced that it will target franchisors via a new National Employer Branch, highlighting the need for franchisors to take greater responsibility for compliance by its franchisees with the new modern arwards and workplace relations legislation.

Richard Brenden, Partner with workplace relations firm FCB Workplace Law and MD of FCB Technology said, "Now more than ever, franchisors need to take an active role in ensuring compliance amongst franchisees." 

"During WorkChoices, the Workplace Ombudsman conducted a similar blitz on franchisees and as a result many faced damaging national headlines and fines of tens of thousands of dollars." 

"The establishment of the National Employer Branch of the FWO is a clear signal that the Ombudsman expects franchisors to play an active in supporting and educating franchisees."

"With the new legislation now well under way, franchisee comlaince in employment matters must be a priority for all franchisors." Brenden said

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